Privacy Policy ("Terms")

Last updated: March 14, 2017

There are two different ways you can use our product and services - to create and manage your events or events you're invited to collaborate with and to listen to events using our mobile app.

When you share information with us, for example by creating a ULANG Account, we can make your experience even better - for example by showing you content in your language or region, when available.

As you use our software product, we want you to be clear how we're using information and the ways in which you can protect your privacy.

Our Privacy Policy explains:

  • Information we collect and why we collect it.
  • How we use that information.
  • How to access and update your information.

If you're not familiar with terms like cookies, IP addresses, pixel tags and browsers, then read about these key terms first. Your privacy matters to us so whether you are new to ULANG or a long-time user, please do take the time to get to know our practices - and if you have any questions contact us.

Information we collect and why we collect it

We collect information in the following ways:

  • Information you give us, for example, when you create a ULANG Account. We'll ask for personal information like your name, your email address, telephone number, the company name you work for and billing information.
  • Information we get from your use of our product, for example when you use ULANG Mobile App to listen to an Event. This information includes:

    • Device information, we collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number).
    • Log information, when you use our Mobile App or access our web page we automatically collect and store certain information in server logs. This includes:

      • Details of how you use our product, such us the events you attend to, the time spent listening to the presentation, the name of the presentation, the language you choose to listen to.
      • Internet protocol address.
      • Device event information such as crashes, system activity and hardware settings.

    • Location information, when you access ULANG web pages or use our Mobile App we may collect and process information about your actual location to show relevant content such us upcoming events in your region.
    • Unique application numbers. Is a number generated during ULANG Mobile App including operating system type and application version number that may be sent to ULANG to get automatic update, keep track of new installations or when you uninstall the mobile app.
    • Local storage. We may collect and store information (including personal information) locally on your device using mechanisms such as browser web storage (including HTML 5) and application data caches.
    • Cookies and similar technologies: we use various technologies to collect and store information when you visit ULANG web page and this may include using cookies or similar technologies to identify your browser or device. We also use these technologies to collect and store information when you interact with our products, such as advertising services or Google features that may appear on other sites. Our Google Analytics product helps businesses and site owners analyze the traffic to their websites and apps. When used in conjunction with our advertising services, such as those using the DoubleClick cookie, Google Analytics information is linked, by the Google Analytics customer or by Google, using Google technology, with information about visits to multiple sites

Information we collect from your use of our products (Mobile App and/or ULANG web page) may be associated with your ULANG Account.

How we use information we collect

We use the information we collect from ULANG web pages and Mobile App to provide (for example, the IP address assigned to your device is used to send the data you requested back to your device), maintain (for example, we continuously monitor our systems to check that they are working as intended and in order to detect and fix errors) and also to improve the product. We also use this information to offer you tailored content - like giving you more relevant search results about upcoming events or show messages in your language.

We may use the name you provide for your ULANG Profile across all of the services we offer that require a ULANG Account, for example, when you share a link to an Event to a coworker or collaborator, share your opinion about and event or our product.

When you contact ULANG, we keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

We use information collected from cookies and other technologies, like pixel tags, to improve your user experience and the overall quality of our services (for example, cookies allow us to analyze how users interact with our services). One of the products we use to do this is Google Analytics.

We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

ULANG processes personal information on servers in many countries around the world. We may process your personal information on a server located outside the country where you live.

Accessing and updating your personal information

Whenever you use our services, we aim to provide you with access to your personal information. If that information is wrong, we strive to give you ways to update it quickly or to delete it - unless we have to keep that information for legitimate business or legal purposes. When updating your personal information, we may ask you to verify your identity before we can act on your request.

We may reject requests that are unreasonably repetitive, require disproportionate technical effort (for example, developing a new system or fundamentally changing an existing practice), risk the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup systems).

Where we can provide information access and correction, we will do so for free, except where it would require a disproportionate effort. We aim to maintain our services in a manner that protects information from accidental or malicious destruction. Because of this, after you delete information from our services, we may not immediately delete residual copies from our active servers and may not remove information from our backup systems.

You can edit or terminate your account at any time through your ULANG Account settings, available in ULANG site (www.ulangapp.com).

Information we share

We do not share personal information with companies, organizations and individuals outside of ULANG unless one of the following circumstances applies:

  • With your consent. We will share personal information with companies, organizations or individuals outside of ULANG when we have your consent to do so. We require opt-in consent for the sharing of any sensitive personal information.
  • For legal reasons. We will share personal information with companies, organizations or individuals outside of ULANG if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:
    • Meet any applicable law, regulation, legal process or enforceable governmental request.
    • Detect, prevent, or otherwise address fraud, security or technical issues.
    • Protect against harm to the rights, property or safety of ULANG, our users or the public as required or permitted by law.

We may share non-personally identifiable information publicly and with our partners - like publishers, advertisers or connected sites. For example, we may share information publicly to show trends about the general use of our product.

If ULANG is involved in a merger, acquisition or asset sale, we will continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

When this Privacy Policy applies

Our Privacy Policy applies to all of the services offered by ULANG which includes ULANG web pages and ULANG Mobile app, but excludes services that have separate privacy policies that do not incorporate this Privacy Policy.

Our Privacy Policy does not apply to services offered by other companies or individuals, including content that may be displayed to you in ULANG Mobile app or site, or other sites linked from our services. Our Privacy Policy does not cover the information practices of other companies and organizations who advertise our services, and who may use cookies, pixel tags and other technologies to serve and offer relevant ads.

Changes

Our Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.

Contact Us

If you have any questions about these Terms, please contact us.